nustat Terms & Conditions

1 Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• "nustat", "we", "us", "our" refers to the nustat online gaming platform, operating under a valid PAGCOR licence and accessible at nustat.pro.
• "Player", "you", "your" refers to any individual who accesses, registers on, or uses the nustat platform in any capacity.
• "Account" means the registered player account created by an individual upon completing the nustat registration process.
• "Platform" refers to the nustat website, mobile site, applications, and all associated services, games, and tools made available by nustat.
• "Game" refers to any wagering activity available on the nustat platform, including but not limited to live casino games, slots, sports betting, bingo, and fishing games.
• "Bonus" means any promotional credit, free spin, cashback offer, or incentive issued by nustat to a player under specific promotional terms.
• "Real Money Balance" means funds deposited by a player into their nustat account wallet, denominated in Philippine Peso (PHP).
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory body governing nustat's operations.

2 Acceptance of Terms

By accessing the nustat platform, creating an account, making a deposit, or participating in any game or promotion offered by nustat, you unconditionally accept and agree to be bound by these Terms and Conditions in their entirety. These Terms constitute a legally binding agreement between you and nustat.

If you do not agree with any part of these Terms, you must immediately cease using the nustat platform and close your account if one has already been created. Continued use of the nustat platform following any amendment to these Terms constitutes acceptance of the revised Terms.

3 Eligibility & Age Verification

3.1 Minimum Age

The nustat platform is strictly available to individuals who are twenty-one (21) years of age or older. This age restriction is mandated by PAGCOR regulations governing online gaming in the Philippines. nustat does not permit access to, or use of, its services by individuals under the age of 21 under any circumstances.

3.2 Age Verification Process

nustat reserves the right to request documentary proof of age from any player at any time. Acceptable documents include a valid Philippine government-issued ID such as a passport, driver's licence, SSS card, PhilHealth ID, Unified Multi-Purpose ID (UMID), or Voter's ID. Failure to provide satisfactory age verification will result in account suspension and potential forfeiture of any balance pending investigation.

3.3 Geographic Eligibility

nustat's services are intended for players physically located within the Philippines. Players must not access nustat from jurisdictions where online gambling is prohibited under applicable local law. It is the player's sole responsibility to ensure that their use of the nustat platform complies with the laws of their jurisdiction.

3.4 Exclusions

The following individuals are not eligible to hold a nustat account or participate in any game or promotion:

• Individuals under 21 years of age;
• nustat employees, directors, officers, contractors, or their immediate family members;
• Individuals who have been self-excluded from the nustat platform;
• Individuals registered on PAGCOR's exclusion list or any other applicable gaming exclusion registry;
• Individuals acting on behalf of another person (whether or not that person would themselves be eligible).

4 Account Registration

4.1 Registration Requirements

To participate in any real-money game on nustat, you must first complete the account registration process. You agree to provide accurate, current, and complete information during registration, including your full legal name, date of birth, residential address, and a valid contact email address.

4.2 One Account Per Player

Each player is permitted to hold only one (1) nustat account. Creating multiple accounts — whether using the same or different personal details — is strictly prohibited. nustat reserves the right to close all accounts associated with a player found to be operating duplicate accounts and to void any winnings generated from such accounts.

4.3 Account Security

You are solely responsible for maintaining the confidentiality of your nustat login credentials. You must not share your password or allow any third party to access your account. nustat will not be liable for any losses resulting from unauthorised account access caused by your failure to secure your credentials. Any suspected unauthorised access must be reported to nustat support immediately.

4.4 Know Your Customer (KYC)

nustat is required by PAGCOR regulations and applicable anti-money laundering laws to conduct identity verification on all players. You agree to cooperate fully with nustat's KYC process, including providing certified copies of identification documents when requested. nustat reserves the right to suspend accounts pending completion of KYC requirements.

5 Deposits & Withdrawals

5.1 Accepted Payment Methods

nustat accepts deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard, USDT TRC20, Coins.ph, and 7-Eleven Cliqq, subject to availability at the time of transaction. All transactions are processed in Philippine Peso (PHP) unless otherwise specified.

5.2 Minimum Deposit

The minimum deposit on nustat is ₱50. There is no maximum deposit limit, although high-value transactions may be subject to additional verification requirements under nustat's AML policy.

5.3 Withdrawal Processing

Withdrawal requests are processed subject to completion of KYC verification. nustat aims to process approved withdrawals within the timeframes published on the platform. nustat reserves the right to request supporting documentation before processing any withdrawal, particularly where the withdrawal amount is unusually large or inconsistent with prior account activity.

5.4 Own Funds Only

Players may only deposit funds that legally belong to them. The use of third-party payment methods not registered in your own name is strictly prohibited. Any funds identified as originating from third-party sources may be frozen pending investigation and returned to the source account.

6 Bonuses & Promotions

6.1 Bonus Terms

All bonuses, free spins, cashback offers, and promotional credits issued by nustat are subject to specific terms and conditions published at the time the promotion is offered. In the event of any conflict between a promotion-specific term and these general Terms, the promotion-specific term shall prevail for that promotion only.

6.2 Wagering Requirements

Bonus funds are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier will be specified in each promotion's individual terms. nustat reserves the right to void bonus funds and any winnings derived from them if a player is found to have abused or circumvented bonus terms.

6.3 Bonus Abuse

The following constitute bonus abuse and are strictly prohibited:

• Creating multiple accounts to claim the same bonus more than once;
• Colluding with other players to exploit bonus structures;
• Using low-risk betting patterns specifically designed to satisfy wagering requirements without genuine play intent;
• Any other method of exploiting promotions not intended by nustat.

6.4 nustat's Discretion

nustat reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice. Bonuses that have been issued in error may be reversed, and any winnings generated from erroneously issued bonuses may be voided.

7 Game Rules & Fair Play

7.1 Game Integrity

All games available on the nustat platform use certified Random Number Generator (RNG) technology or live dealer protocols that have been independently tested and certified for fairness. Return-to-player (RTP) percentages for slot games are published by the respective game providers.

7.2 Technical Malfunctions

In the event of a technical malfunction, system error, or communication failure during gameplay, any affected game round may be declared void and stakes returned to the player's account. nustat does not guarantee payout of results generated by a game that has experienced a verifiable technical fault. "Pays wins when displayed" does not apply where a malfunction is confirmed.

7.3 Disputed Results

nustat's records shall constitute the final and authoritative record of all game outcomes. In the event of a dispute between a player and nustat regarding a game result, nustat's server-side logs shall be the primary reference for resolution. Disputes must be raised with nustat support within seven (7) days of the relevant game session.

8 Prohibited Conduct

The following activities are strictly prohibited on the nustat platform and will result in immediate account suspension and potential legal action:

• Using automated software, bots, scripts, or artificial intelligence tools to interact with nustat games or services;
• Colluding with other players or nustat staff to gain an unfair advantage;
• Engaging in any form of fraud, including the use of stolen payment credentials, identity theft, or misrepresentation;
• Attempting to reverse-engineer, hack, modify, or otherwise interfere with nustat's platform, software, or security measures;
• Money laundering or using nustat for any activity that contravenes the Anti-Money Laundering Act of the Philippines;
• Exploiting software bugs or glitches for financial gain — any such bugs must be reported to nustat support immediately;
• Harassing, threatening, or abusing nustat staff or other players via any nustat communication channel.

9 Responsible Gaming

nustat is committed to promoting responsible gaming among all Filipino players. nustat provides a range of tools accessible directly from your account dashboard, including deposit limits, loss limits, session time reminders, cooling-off periods, and voluntary self-exclusion.

If you believe your gambling is causing harm to yourself or others, we strongly encourage you to make use of nustat's self-exclusion tool, which will immediately restrict access to your nustat account for a period of your choosing. Self-exclusion requests are processed promptly and will be honoured for the full duration elected.

nustat also cooperates fully with PAGCOR's responsible gaming framework. Players who wish to be placed on a permanent exclusion register should contact nustat support, who will facilitate the process in accordance with PAGCOR guidelines.

For more information about responsible gaming resources available in the Philippines, please visit nustat's dedicated Responsible Gaming page.

10 Intellectual Property

All content on the nustat platform, including but not limited to software, text, graphics, logos, icons, images, audio clips, game designs, and the nustat brand name and logo, is the property of nustat or its licensors and is protected by applicable intellectual property laws of the Philippines and international treaties.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the nustat platform solely for your personal, non-commercial entertainment purposes. You must not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any nustat content without the prior written consent of nustat.

11 Limitation of Liability

To the maximum extent permitted by applicable Philippine law, nustat shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or in connection with your use of the nustat platform, including but not limited to:

• Loss of funds due to internet connectivity issues, device failure, or power outages on the player's end;
• Losses resulting from a player's reliance on information provided on the platform;
• Losses arising from unauthorised access to a player's account due to the player's failure to secure their credentials;
• Any temporary unavailability of the nustat platform due to scheduled or emergency maintenance.

nustat's total aggregate liability to any player in connection with these Terms, regardless of the form of action, shall not exceed the total real money balance held in that player's nustat account at the time the relevant claim arises.

12 Privacy & Data Protection

nustat collects, processes, and stores personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The manner in which nustat collects and uses your personal information is described in detail in the nustat Privacy Policy, which forms part of these Terms and Conditions by reference.

By registering and using the nustat platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. You acknowledge that nustat may be required to disclose your personal information to PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities when required by law or regulatory obligation.

13 Account Suspension & Termination

13.1 Suspension by nustat

nustat reserves the right to suspend or terminate any player account at any time and without prior notice if nustat reasonably believes that:

• The player has breached any provision of these Terms and Conditions;
• The player has provided false, misleading, or fraudulent information during registration or KYC;
• The account is being used for prohibited conduct as described in Section 8;
• Continued operation of the account poses a legal, regulatory, or reputational risk to nustat.

13.2 Voluntary Closure

Players who wish to close their nustat account voluntarily may do so by contacting nustat support. Account closure requests will be processed within a reasonable time. Any real money balance remaining at the time of closure will be returned to the player via their registered payment method, subject to completion of any outstanding KYC requirements.

13.3 Effect of Termination

Upon termination of an account — whether initiated by nustat or the player — any bonus funds or promotional credits in the account will be forfeited. Real money balances will be handled in accordance with nustat's withdrawal process, subject to any investigations that may be ongoing at the time of closure.

14 Amendments to These Terms

nustat reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, nustat will provide reasonable notice to active players via the email address registered on their account or via a prominent notice on the nustat platform.

Your continued use of the nustat platform following the publication of amended Terms constitutes your acceptance of those amendments. If you do not accept an amendment, you must cease using the platform and close your account. The current version of these Terms will always be accessible at nustat.pro/terms-conditions.

15 Governing Law & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law principles.

Any dispute, controversy, or claim arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall first be submitted to nustat's internal dispute resolution process. Players must contact nustat support and allow a minimum of thirty (30) days for internal resolution before escalating the matter to any external body.

Where internal resolution is not achieved, the matter may be escalated to PAGCOR's player complaints mechanism. nustat is bound by PAGCOR's adjudications in matters within PAGCOR's regulatory jurisdiction. The courts of the Philippines shall have exclusive jurisdiction over any dispute not resolved through the foregoing processes.

16 Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions, you may contact nustat's support team through the following channels:

• Live Chat: Available 24/7 directly on the nustat platform.
• Email: [email protected] (plain text — not a clickable link).

nustat aims to respond to all written enquiries within two (2) business days. For urgent account security matters, live chat is the recommended contact channel.